We love happy customers and work hard to make sure you are satisfied.

We also love and stand behind our products. If for any reason you are not completely satisfied with your purchase, let us know right away at: sales@maineventus.com within (30) days of delivery and we’ll provide instructions for returning your product. To receive a full refund of the purchase price (minus any shipping), all items must be received back in new and unused condition, including the intact letter set. We are glad to pay return shipping costs in the event that the product received is damaged. We may offer partial refunds at our sole discretion. Be in touch with us before returning any products so we both know what to expect before you ship it out. Refunds issued may take up to 10 days to process.

For damaged products, please provide the picture of the damaged item and of the packaging clearly showing all the labels, see attached sample images below: